Privacy Policy
1. Introduction
Welcome to AIMarketWave ("Company," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website aimarketwave.com and services (the "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy. This Privacy Policy applies to all visitors, users, and customers of our Services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect various types of information in connection with the Services, including:
**Personal Information:**
- Identity and contact information: Name, email address, phone number, postal address, and other contact details.
- Account information: Username, password, and profile information when you register for an account.
- Financial information: Payment card details, billing address, and transaction history when you make purchases.
- Communications: Information you provide when contacting us or participating in surveys, promotions, or events.
**Usage Data:**
- Device information: IP address, device type, operating system, browser type, and settings.
- Log data: Access times, pages viewed, features used, and other actions taken on our Services.
- Location data: General location information derived from IP addresses.
- Referral information: How you found our Services, including referring websites or sources.
**Cookies and Tracking Technologies:**
- Essential cookies: Necessary for the functioning of our website.
- Analytical/performance cookies: Help us understand how visitors interact with our website.
- Functionality cookies: Allow us to remember your preferences and settings.
- Targeting/advertising cookies: Used to deliver relevant advertisements and marketing communications.
- Web beacons, pixels, and similar technologies: Used to analyze traffic patterns and enhance user experience.
3. How We Use Your Information
We use the information collected for the following purposes:**Providing and Improving Our Services:**
To deliver the Services you request, including processing transactions and managing your account.
To personalize your experience and provide content tailored to your interests.
To develop new features, products, and services based on user behavior and feedback.
To communicate with you about your account, updates to our Services, and respond to your inquiries.
**Legal and Security Purposes:**
To verify your identity and prevent fraud or other unauthorized or illegal activity.
To enforce our Terms of Service and other agreements.
To protect the rights, property, or safety of our users, our company, or others.
To comply with applicable laws, regulations, legal processes, or governmental requests.
**Marketing and Analytics:**
To send promotional communications about our products, services, and events (with your consent where required by law).
To conduct research and analytics to better understand our users and improve our Services.
To measure the effectiveness of our marketing campaigns and website performance.
**Legal Bases for Processing (for EEA, UK, and applicable jurisdictions):
** Performance of a contract: Processing necessary to fulfill our contractual obligations to you.
Legitimate interests: Processing necessary for our legitimate business interests, provided these interests are not overridden by your rights and freedoms.
Consent: Processing based on your specific consent, which you can withdraw at any time.
Legal obligation: Processing necessary to comply with our legal obligations.
4. Sharing of Information
We do not sell your personal information. However, we may share information with:
**Service Providers:**
Third-party vendors that help us operate our Services, including payment processors, cloud hosting providers, customer support services, and analytics providers.
These providers are contractually obligated to use your information only for the services they provide to us and are prohibited from using your information for their own purposes.
**Legal Authorities:**
When required by law, regulation, legal process, or governmental request.
To enforce our Terms of Service or other applicable policies.
To protect against harm to the rights, property, or safety of our company, our users, or the public.
**Business Transfers:**
In connection with a corporate transaction, such as a merger, acquisition, sale of assets, or bankruptcy, where personal information may be transferred as a business asset.
We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
**With Your Consent:**
We may share information with third parties when you have given us your consent to do so.
We will always seek your explicit consent before sharing your personal information for purposes not covered by this Privacy Policy.
**Service Providers:**
Third-party vendors that help us operate our Services, including payment processors, cloud hosting providers, customer support services, and analytics providers.
These providers are contractually obligated to use your information only for the services they provide to us and are prohibited from using your information for their own purposes.
**Legal Authorities:**
When required by law, regulation, legal process, or governmental request.
To enforce our Terms of Service or other applicable policies.
To protect against harm to the rights, property, or safety of our company, our users, or the public.
**Business Transfers:**
In connection with a corporate transaction, such as a merger, acquisition, sale of assets, or bankruptcy, where personal information may be transferred as a business asset.
We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.
**With Your Consent:**
We may share information with third parties when you have given us your consent to do so.
We will always seek your explicit consent before sharing your personal information for purposes not covered by this Privacy Policy.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.These measures include:
Encryption of sensitive data in transit and at rest.
Regular security assessments and vulnerability testing.
Access controls and authentication procedures for our systems.
Employee training on data protection and security practices.
Incident response plans to address potential breaches.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords associated with your account.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:The duration of our ongoing relationship with you and provision of Services.
Legal obligations that require us to retain data for specific periods.
Statutes of limitations under applicable law.
Ongoing or potential disputes, claims, or litigation.
Our legitimate business needs, such as maintaining records of transactions and improving our Services.
When personal information is no longer necessary for these purposes, we securely delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information.These may include:
**For Individuals in the European Economic Area (EEA), United Kingdom, and Similar Jurisdictions:**
Right to access: Request a copy of the personal information we hold about you.
Right to rectification: Request correction of inaccurate or incomplete information.
Right to erasure: Request deletion of your personal information in certain circumstances.
Right to restrict processing: Request limitation of how we use your data in certain circumstances.
Right to data portability: Receive your personal information in a structured, commonly used format.
Right to object: Object to our processing of your data, particularly for direct marketing.
Right to withdraw consent: Withdraw consent where processing is based on consent.
Right to lodge a complaint: File a complaint with a supervisory authority.
**For California Residents:**
Right to know: Request disclosure of categories and specific pieces of personal information collected, sources, purposes, and third parties with whom information is shared.
Right to delete: Request deletion of personal information we have collected from you.
Right to opt-out: Opt-out of the sale or sharing of personal information (if applicable).
Right to non-discrimination: Receive equal service and pricing even if you exercise your privacy rights.
**For All Users:**
Marketing communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in each message.
Cookies and tracking: You can manage cookie preferences through your browser settings or our cookie consent tool.
Account information: You can update your account information through your account settings.
To exercise your rights, please contact us using the information in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law (typically within 30 days). We may need to verify your identity before fulfilling your request.
9. Children's Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers. In jurisdictions where a higher age threshold applies for collecting personal information, we will comply with those requirements. If you are a resident of the EEA, United Kingdom, or a similar jurisdiction, we will not process personal information of children under 16 without parental consent.10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy applies only to our Services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit. We may also integrate third-party services, such as social media features, within our Services. These third parties may collect information about your use of our Services and may set cookies to enable their features to function properly. Your interactions with these features are governed by the privacy policies of the companies providing them.11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, Services, or applicable laws. The updated version will be effective as of the date stated at the top of the policy. We will notify you of any material changes by posting a notice on our website or sending you an email (if we have your email address). We encourage you to review this Privacy Policy regularly to stay informed about our information practices. Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated policy, you should discontinue your use of our Services.12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:Email: privacy@aimarketwave.com
We will respond to your inquiry within 30 days or as required by applicable law. If you have unresolved concerns, you have the right to lodge a complaint with your local data protection authority.